1.0 Recalibrated Bodies Limited reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Recalibrated Bodies Limited, for any reason. Recalibrated Bodies Limited reserves the right to refuse service to any customer without prior notification.
2.0 Subscription services will be charged every month or every 3 months (depending on the payment option chosen) from the date of subscription until cancelled. You may cancel at any time.
3.0 Subscriptions must be cancelled before payment is made. No refund is available once the payment has been made.
4.0 Purchased programs cannot be transferred to another person.
5.0 Purchased programs are valid for one year from the purchase date. After one year, the difference in paid price to the new price must be paid to commence or resume the program.
6.0 As the coaching programs are tailored to the individual, they are unfortunately non-refundable once the program has been designed and delivered to the client.
7.0 All shop items are non-refundable once the client has access to the product/service.
8.0 Gift Cards and any remaining Exercise Technique Critique credits are non-refundable.
9.0 Some health factors can, unfortunately, impact your ability to make progress and are out of your coach's control. Therefore, guaranteed results are only eligible for clients who:
9.1 Do not have any medical condition that might impact their progress. This includes but is not limited to:
9.1.1 Thyroid conditions
9.1.2 Testosterone deficiency
9.2 Are not taking any medication that might impact their progress. This includes but is not limited to:
9.2.1 Contraceptive medication
9.2.2 Antidepressant medication
9.3 Do not have any injuries, disabilities or physical limitations that could impact their performance.
10.0 We're extremely confident you'll achieve incredible results from your program, but if you meet the criteria as per clause 9 and comply with the requirements set out in clause 11 for at least 90 continuous days and do not make any objective progress as per clause 12, we will refund you the full amount of the program.
11.0 Client must:
11.1 Strictly adhere to their program at all times
11.2 Complete their Weekly Progress Check-In and Training Performance Review in full, with accurate data and information, and on time with their coach;
11.3 Provide any additional data and/or information requested by their coach; and
11.4 Maintain continuous communication with their coach via the requested channels and respond in a timely manner.
12.0 Objective progress is defined as any progress that is measurable and applicable to the client’s goal(s). Examples include but are not limited to:
12.1 Loss of body weight.
12.2 Losses in body girth measurements.
12.3 Improvements in strength, power, endurance, speed, flexibility, and/or skill.
12.4 Increases in body girth measurements.
12.5 Increases in body weight.
13.0 Guaranteed results are only available for the fat loss, muscle gain, and health and fitness coaching program categories that include both a nutrition and training program.
14.0 A non-refundable booking deposit of 300 EUR is required to reserve your space.
15.0 The full balance must be settled 30 days prior to the fitness retreat start date or you will lose your reservation.
15.0 Depending on availability and the at the discretion of Recalibrated Bodies, we might allow the transfer of a fitness retreat booking to another person. This will incur a 10% administration fee. Your deposit will remain non-refundable.
16.1 All cancellation requests must be made in writing to email@example.com.
16.2 If you cancel 91 days or more in advance of the fitness retreat start date, we will refund you the full booking fee, minus the deposit.
16.3 If you cancel between 31 and 90 days prior to the fitness retreat start date, we will refund you 75% of the full booking, minus the deposit.
16.4 There are no refunds available within 30 days of the fitness retreat start date.